1. Data Controller

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the following information is provided regarding the processing of personal data.

Users may contact the data controller at any time regarding questions related to the processing of their personal data.

The data controller responsible for the processing of personal data is:

Claire Elizabeth Tompkins
Trade name: Bridging Spain
Website: www.bridgingspain.com
Email: info@bridgingspain.com
Location: Region of Murcia, Spain

2. Purpose of Data Processing

Personal data may be collected when users contact Bridging Spain through the website contact form, via email, through WhatsApp, or when subscribing to email communications.

The personal data provided may be used for the following purposes:

• Responding to enquiries submitted through the website.
• Managing requests for interpreting or support services.
• Communicating with clients regarding appointments or services.
• Providing information about services offered by Bridging Spain.
• Sending email communications when the user has provided consent.

Personal data will only be used for the purposes for which it was collected.

3. Legal Basis for Processing

PersoThe legal basis for the processing of personal data is:

• The consent of the user, when submitting a contact form, sending a message or subscribing to communications.
• The performance of a contract or service, when a user requests interpreting or support services.
• Legitimate interest, in order to improve the website and services offered.

Users may withdraw their consent at any time by contacting the data controller.

4. Data Provided by Users

PThe personal data collected through this website may include:

• Name
• Email address
• Telephone number
• Any information voluntarily provided through contact forms or messages

Users are responsible for ensuring that the data they provide is accurate and up to date.

5. Processing of Health-Related Information

Due to the nature of the services offered by Bridging Spain, users may occasionally provide information related to healthcare appointments or medical situations.

Health information is considered special category personal data under Article 9 of the GDPR and will be treated with the highest level of confidentiality.

Such information will only be processed when necessary to provide the requested service and will never be shared with third parties except when strictly necessary to deliver the requested service or when legally required.

Users are encouraged to avoid including detailed medical information in website contact forms unless strictly necessary.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations.

Once the information is no longer required, it will be securely deleted.

7. Data Sharing

Personal data will not be sold or shared with third parties for commercial purposes.

However, certain service providers involved in the operation of this website may process limited personal data when necessary to provide their services. These providers process data in accordance with applicable data protection regulations.

8. Third-Party Services

This website may use third-party services that process limited user data in order to operate and improve the website.

Contact Forms

When users submit information through the contact form on this website, the data provided will be used solely to respond to the enquiry and manage the requested service.

WhatsApp Communication

Users may contact Bridging Spain through WhatsApp. When doing so, personal data may be processed by WhatsApp Ireland Limited, which operates under the Meta group of companies.

The processing of personal data through WhatsApp is subject to WhatsApp’s own privacy policy.

More information can be found at:
https://www.whatsapp.com/legal/privacy-policy

Email Communications

If users subscribe to email communications, their personal data may be used to send updates, information or communications related to the services offered by Bridging Spain.

Users may unsubscribe from these communications at any time by using the unsubscribe link included in the email or by contacting the data controller.

9. User Rights

Users have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion of their data
• Request restriction of processing
• Object to the processing of their data
• Request data portability

Users may exercise these rights by contacting the data controller via email.

Users also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD):

https://www.aepd.es

10. Data Security

Bridging Spain implements appropriate technical and organisational measures to ensure the security and confidentiality of personal data.

However, users should be aware that no internet transmission can be guaranteed to be completely secure.

11. Changes to this Privacy Policy

Bridging Spain reserves the right to update this Privacy Policy when necessary to reflect legal, regulatory or operational changes.

Users are encouraged to review this page periodically.

Last updated: March 2026