Simple clear support, when you need it most

Not sure what you need? We’ll guide you.

Clear pricing, no surprises — just support when you need it most.

What do you need help with?

Medical & Appointment Interpreting

Healthcare
Support

Guardian Angel
Service

Advanced Directives

Document Translation

Administrative Support

What do you need help with?

Medical & Appointment Interpreting

Healthcare
Support

Guardian Angel
Service

Advanced Directives

Document Translation

Administrative Support

What do you need help with?

Medical & Appointment Interpreting

Healthcare
Support

Guardian Angel
Service

Advanced Directives

Document Translation

Administrative Support

Medical and Appointment Interpreting

English–Spanish interpreting across Murcia and Southern Alicante.

GP & Social Worker Appointments

€45

First hour

  • GP and health centre appointments
  • Social worker appointments
  • English-Spanish interpreting throughout
  • Additional time: €5 per 15 minutes

Hospital Appointments

€65

First hour

  • Hospital appointments
  • Specialist consultations
  • English-Spanish interpreting throughout
  • Additional time: €5 per 15 minutes

Telephone Interpreting

€25

Per call, up to 30 minutes.

  • English-Spanish interpreting by telephone
  • Ideal for medical appointments and follow up calls
  • Clear and accurate communication

Optional Peace of Mind Add-On

€15

Per call or email

  • Clear summary of what was discussed
  • Phone call or email to one nominated family member
  • Ideal for family members living abroad
  • Book in advance: All appointments are subject to availability and must be booked in advance.
  • Short notice: Bookings made less than 24 hours in advance are subject to a 25% surcharge.
  • Out of hours: Appointments before 08:00 or after 19:00 are subject to a 25% surcharge.
  • Weekend and public holidays: Weekend and public holidays incur a 25% surcharge.
  • Cancellations: Cancellations with less than 24 hours’ notice are charged at the full appointment price.
  • Travel: A travel supplement applies for appointments over 50km or 45 minutes away.

Full terms and conditions are available on our Terms of Service page.

English–Spanish interpreting across Murcia and Southern Alicante.

GP & Social Worker Appointments

€45

First hour

  • GP and health centre appointments
  • Social worker appointments
  • English-Spanish interpreting throughout
  • Additional time: €5 per 15 minutes

Hospital Appointments & Consultations

€65

First hour

  • Hospital appointments
  • Specialist consultations
  • English-Spanish interpreting throughout
  • Additional time: €5 per 15 minutes

Telephone Interpreting

€25

Per call, up to 30 minutes.

  • English-Spanish interpreting by telephone
  • Ideal for medical appointments and follow up calls

Optional Peace of Mind Add-On

€15

Per call or email

  • Clear summary of what was discussed
  • Phone call or email to one nominated family member
  • Ideal for family members living abroad
  • Book in advance: All appointments are subject to availability and must be booked in advance.
  • Short notice: Bookings made less than 24 hours in advance are subject to a 25% surcharge.
  • Out of hours: Appointments before 08:00 or after 19:00 are subject to a 25% surcharge.
  • Weekend and public holidays: Weekend and public holidays incur a 25% surcharge.
  • Cancellations: Cancellations with less than 24 hours’ notice are charged at the full appointment price.
  • Travel: A travel supplement applies for appointments over 50km or 45 minutes away.

Full terms and conditions are available on our Terms of Service page.

English–Spanish interpreting across Murcia and Southern Alicante.

GP & Social Worker Appointments

€45

First hour

  • GP and health centre appointments
  • Social worker appointments
  • English-Spanish interpreting throughout
  • Additional time: €5 per 15 minutes

Hospital Appointments

€65

First hour

  • Hospital appointments
  • Specialist consultations
  • English-Spanish interpreting throughout
  • Additional time: €5 per 15 minutes

Telephone Interpreting

€25

Per call, up to 30 minutes.

  • English-Spanish interpreting by telephone
  • Ideal for medical appointments and follow up calls
  • Clear and accurate communication

Optional Peace of Mind Add-On

€15

Per call or email

  • Clear summary of what was discussed
  • Phone call or email to one nominated family member
  • Ideal for family members living abroad
  • Book in advance: All appointments are subject to availability and must be booked in advance.
  • Short notice: Bookings made less than 24 hours in advance are subject to a 25% surcharge.
  • Out of hours: Appointments before 08:00 or after 19:00 are subject to a 25% surcharge.
  • Weekend and public holidays: Weekend and public holidays incur a 25% surcharge.
  • Cancellations: Cancellations with less than 24 hours’ notice are charged at the full appointment price.
  • Travel: A travel supplement applies for appointments over 50km or 45 minutes away.

Full terms and conditions are available on our Terms of Service page.

Healthcare Support

Help with healthcare calls, appointments and follow-ups in Spain.

Healthcare Call Support

€10 per request

  • Book or change appointments
  • Follow up on appointments or referrals
  • Contact hospitals and health centres
  • Make straightforward healthcare enquiries

Healthcare Call Support

€10 per request

  • Book or change appointments
  • Follow up on appointments or referrals
  • Contact hospitals and health centres
  • Make straightforward healthcare enquiries
Request healthcare support

Healthcare Call Support

€10 per request

  • Book or change appointments
  • Follow up on appointments or referrals
  • Contact hospitals and health centres
  • Make straightforward healthcare enquiries
Request healthcare support
  • What’s included: The €10 fee covers one straightforward healthcare request, such as booking or changing an appointment, following up on an appointment or referral, or making an enquiry with a hospital or health centre.
  • If we can’t get through: Where the hospital or health centre cannot initially be reached, reasonable further attempts will be made to complete your request.
  • More complex requests: If your request requires extensive follow-up, contact with several departments or additional administrative work, we’ll let you know before any additional charge applies.
  • Patient information: Hospitals and health centres may require your consent or authorisation before they can provide information on your behalf.
  • Payment: Payment is required in advance before we contact the healthcare provider.
  • Please note: Healthcare Support is not an emergency service and does not include medical advice.

Full terms and conditions are available on our Terms of Service page.

Guardian Angel Service

Helping you stay informed and support your loved one from afar.

Hospital
Support
Visit

€65

First hour

  • Visit your loved one in hospital
  • Speak with doctors, nurses and other healthcare professionals
  • Waiting time included
  • Update to the nominated family member after the visit

Telephone
Interpreting
Support

€25

per call

  • Telephone support with hospitals or social workers
  • English–Spanish interpreting where required
  • Information relayed clearly to you or your family

Telephone Communication Support

€10

per call

  • Contact relevant services on your behalf
  • Help arrange practical support and next steps
  • Information relayed clearly to you or your family

Hospital Support Visit

€65

First hour

  • Visit your loved one in hospital
  • Speak with doctors, nurses and other healthcare professionals
  • Waiting time included
  • Update to the nominated family member after the visit

Telephone Interpreting Support

€25

per call

  • Telephone support with hospitals or social workers
  • English–Spanish interpreting where required
  • Information relayed clearly to you or your family

Telephone Communication Support

€10

per call

  • Contact relevant services on your behalf
  • Help arrange practical support and next steps
  • Information relayed clearly to you or your family

Hospital Support Visit

€65

First hour

  • Visit your loved one in hospital
  • Speak with doctors, nurses and other healthcare professionals
  • Waiting time included
  • Update to the nominated family member after the visit

Telephone Interpreting Support

€25

Per call

  • Telephone support with hospitals or social workers
  • English–Spanish interpreting where required
  • Information relayed clearly to you or your family

Telephone Communication Support

€10

Per call

  • Contact relevant services on your behalf
  • Help arrange practical support and next steps
  • Information relayed clearly to you or your family
  • Subject to availability: Support is subject to availability and where possible, should be arranged in advance.
  • Hospital visits: Hospital visits over one hour are charged at €5 per 15 minutes.
  • Telephone support: Calls depend on the hospital or service being able to communicate with us.
  • Patient Information: Information can only be accessed where consent and provider procedures allow.
  • Out of Hours: Before 08:00, after 19:00, weekends and public holidays incur a 25% surcharge.
  • Travel: A travel supplement applies for appointments over 50km or 45 minutes away.

Full terms and conditions are available on our Terms of Service page.

Advanced Healthcare Directives

Guidance and support to record your medical wishes in Spain

Basic Service

€69

Two people: €129

Documents prepared for two people

  • English guidance to help you make your choices
  • Preparation of your documents in Spanish
  • Documents ready for registration
  • Clear instructions on how to register it yourself

Full Service

€169

Two people: €239

One registration appointment for two people

  • Everything included in the basic service
  • Registration appointment arranged for you
  • In-person support at your appointment
  • English-Spanish language support throughout

Basic Service

€69

Two people: €129

Documents prepared for two people

  • English guidance to help you make your choices
  • Preparation of your documents in Spanish
  • Documents ready for registration
  • Clear instructions on how to register it yourself

Full Service

€169

Two people: €239

One registration appointment for two people

  • Everything included in the basic service
  • Registration appointment arranged for you
  • In-person support at your appointment
  • English-Spanish language support throughout

Basic Service

€69

Two people: €129

Documents prepared for two people

  • English guidance to help you make your choices
  • Preparation of your documents in Spanish
  • Documents ready for registration
  • Clear instructions on how to register it yourself

Full Service

€169

Two people: €239

One registration appointment for two people

  • Everything included in the basic service
  • Registration appointment arranged for you
  • In-person support at your appointment
  • English-Spanish language support throughout
  • Basic Service: Includes preparation of your Advanced Healthcare Directive documents and guidance on how to register them yourself.
  • Full Service: Includes document preparation, arranging the registration appointment and in-person support during the registration process.
  • Two-person bookings: Reduced two-person pricing applies when both people can attend the same registration appointment.
  • Registration process: The exact registration procedure may vary depending on the autonomous community and relevant health authority.
  • Turnaround time: 5-7 working days from receipt of all required information.

Full terms and conditions are available on our Terms of Service page.

Document Translation

Clear English–Spanish translations for personal, medical and official documents.

Standard Translation

from €25

up to 2 pages
(Additional pages from €10/page)

  • Spanish ↔ English
  • Medical and general documents
  • Clear, professional translation
  • Standard turnaround: 5 – 7 working days

For documents that don’t need certification e.g. medical reports, letters and forms and general documents.

Sworn Translation

Custom quote

  • Official translations for Spain
  • Certificates and official documents
  • Completed by a sworn translator
  • We arrange the process for you

For official use in Spain e.g. immigration paperwork, certificates and legal documents

Standard Translation

from €25

up to 2 pages
(Additional pages from €10/page)

  • Spanish ↔ English
  • Medical and general documents
  • Clear, professional translation
  • Standard turnaround:
    5 – 7 working days

For documents that don’t need certification e.g. medical reports, letters and forms and general documents.

Sworn Translation

Custom quote

  • Official translations for Spain
  • Certificates and official documents
  • Completed by a sworn translator
  • We arrange the process for you

For official use in Spain e.g. immigration paperwork, certificates and legal documents

Standard Translation

from €25

up to 2 pages
(Additional pages from €10/page)

  • Spanish ↔ English
  • Medical and general documents
  • Clear, professional translation
  • Standard turnaround: 5 – 7 working days

For documents that don’t need certification e.g. medical reports, letters and forms and general documents.

Sworn Translation

Custom quote

  • Official translations for Spain
  • Required for many legal procedures
  • Managed fully on your behalf
  • We coordinate everything

For official use in Spain e.g. immigration paperwork, certificates and legal documents

  • Standard translations: Prices start from €25 for documents of up to two pages. Additional pages start from €10 per page.
  • Turnaround time: Standard turnaround is normally 5–7 working days. This may vary depending on the length and complexity of the document.
  • Sworn translations: Sworn translations are individually quoted and completed by an authorised sworn translator.
  • Before work begins: Please send us your document so that we can confirm the price and whether a standard or sworn translation is required.

Full terms and conditions are available on our Terms of Service page.

Administrative Support Services

Practical help with paperwork and procedures, so you can navigate the Spanish administration with confidence.

Quick Admin Support

€10

Per straightforward call or email

  • Phone calls and enquiries
  • Simple emails and communication
  • Help with straightforward requests

Administrative Assistance

from €25

Price agreed in advance

  • Forms and paper-work support
  • Help dealing with Spanish organisations
  • More involved administrative requests

In-person Admin Support

€45

First hour

  • Support at your appointment
  • English-Spanish language support
  • Additional time: €5 per 15 minutes

Quick Admin Support

€10

Per straightforward call or email

  • Phone calls and enquiries
  • Simple emails and communication
  • Help with straightforward requests

Administrative Assistance

from €25

Price agreed in advance

  • Forms and paper-work support
  • Help dealing with Spanish organisations
  • More involved administrative requests

In-person Admin Support

€45

First hour

  • Support at your appointment
  • English-Spanish language support
  • Additional time: €5 per 15 minutes

Quick Admin Support

€10

Per straightforward call or email

  • Phone calls and enquiries
  • Simple emails and communication
  • Help with straightforward requests

Administrative Assistance

from €25

Price agreed in advance

  • Forms and paper-work support
  • Help dealing with Spanish organisations
  • More involved administrative requests

In-person Admin Support

€45

First hour

  • Support at your appointment
  • English-Spanish language support
  • Additional time: €5 per 15 minutes
  • Quick Admin Support: The €10 rate applies to straightforward calls, emails and simple enquiries.
  • More involved requests: Administrative work requiring additional research, paperwork or communication is quoted according to the work required, with the price agreed in advance.
  • In-person support: The €45 rate includes the first hour. Additional time is charged at €5 per 15 minutes.
  • Travel: A travel supplement may apply for appointments more than 50 km or 45 minutes away.

Full terms and conditions are available on our Terms of Service page.

Interpreter and translator in Murcia and Torrevieja offering expat assistance with healthcare appointments and Spanish paperwork

Here when you need a little help

I know that dealing with healthcare, paperwork or appointments in another language can sometimes feel overwhelming.

If you’re unsure which option is right for you, or simply want to ask a question before going ahead, please get in touch. I’m Claire, and I’ll be happy to talk things through with you.

Sometimes it’s easier to talk things through.

Get in touch and I’ll be happy to talk things through with you.